The Shampoo Experience You Should Be aware Of

Written by: kimc Date of published: . Posted in Blog

The Shampoo Experience You Should Be aware Of

I Just want to take a minute to address the news article titled, Woman: Shampoo session at salon Nearly killed me. 

I have been in the beauty industry since 2005 and during my first assisting job I can clearly remember an article that was posted in the back room addressing stroke risks and shampoo bowls. That article shaped the way I treat clients while being shampooed. I didn’t really understand why a stroke could happen; but now that I have been in contact with a client who has her Doctorate in Psychology and is considered a court expert in strangulation during domestic violence, and a client who had a major stroke after a deep tissue massage, I now have much more clarity as to why and how this phenomenon could happen.

I want to bring this up because so many of my fellow hairdressers have voiced their opinion that “it’s some kind of break room drama” or “a lawyer must have made it up,” or “the woman must have had underlying health issues and are taking it out on this salon.” The truth of the matter is that our necks were not meant to be stretched back which may hyperextend the carotid artery.

Doctor Sylvia Vella Voiced;

This artery is responsible for taking rich oxygenated blood from the heart to the brain and when it tears or becomes severed can cause strokes which can lead to life alerting medical issues or death.  When the carotid artery is stretched, plaque can dislodge within the artery which could then travel to the brain and the results can be dire.  Pressure to the carotid artery can also cause severe consequences.  When it comes to the neck (carotid artery or the jugular vein) we must be aware that serious medical conditions can occur in any client.

And truthfully clients are scared. And they have an absolute right to be!

Research on Wikipedia revealed:

Vertebrobasilar insufficiency (VBI), or vertebral basilar ischemia (also called Beauty parlour syndrome (BPS)), refers to a temporary set of symptoms due to decreased blood flow in the posterior circulation of the brain. The posterior circulation supplies blood to the medulla, cerebellum, pons, midbrain, thalamus, and occipital cortex (responsible for vision). Therefore, the symptoms due to VBI vary according to which portions of the brain experience significantly decreased blood flow (see image of brain [1]). In the United States, 25% of strokes and transient ischemic attacks occur in the vertebrobasilar distribution. These must be separated from strokes arising from the anterior circulation, which involves the carotid arteries.


But also permeant problems that arise are the blood clotting and strokes that can happen from any form of blockage.

My plea to you as a hairdresser is to please make sure your clients head is not leaning to far back, you have a cushion on the bowl and you cradle their neck with a towel or towels. Make sure their whole body is positioned in the shampoo chair correctly. If you fear getting them wet, wrap a trash bag around their neck and drape into the shampoo bowl. I beg you to pay attention to your client while they are in your care, the consequences if you don’t could be career altering.

Clients: Please speak up! If your neck is uncomfortable or hurts, please let someone know. Get up and move. It’s just water, and if its color, hopefully you are draped with some protective barrier and if the need arises you can always replace your clothing. Your health is more important. If your hairdresser is busy with other responsibilities remember you have choices.

Kim Creekmore



Cultivating Salon Excellence in La Mesa

Written by: kimc Date of published: . Posted in Blog

Cultivating Salon Excellence in La Mesa

Cultivating Salon Excellence in La Mesa. First, I want to thank you for reading this and my previous articles. I am Kim Creekmore, a trained master stylist, and overall hair junkie. I hope you have learned a few things from my previous expert advice; I have shared with you some great ways to choose your next hair stylist, caring for your hair during cancer treatment, the importance of color education and some of the horrors of color correction. And now I am excited to introduce my new hair salon in La Mesa, California: Cultivate, a HairLoveDesign Salon.

In my article, how to choose a hair stylist, I listed some of the things you should look for and evaluate before deciding who to trust with your hair. Today, I want to share how to choose a salon and what you should expect when visiting your hair care professional.

  • You should be greeted warmly as soon as you enter the salon
  • You should be offered a beverage, even if it is just water
  • The front desk person or hair stylist, should welcome you by name if possible
  • If you are asked to wait, you should have a comfortable area in which to do so
  • You should also have a place to change into a smock (and you should be offered a smock to protect your clothing!)
  • Once in your stylist’s chair, you should be encouraged to talk about what your expectations are for your hair
  • If added value services are advertised, you should expect to receive them every time you visit (At Cultivate, every service comes with a complimentary aromatherapy neck and shoulder massage)
  • Your stylist’s focus should be you and you alone
  • You should be surrounded with positivity throughout your visit
  • Your stylist should offer product information about what they are using, and help you to understand the best way to keep your hair salon perfect at home

The bottom line in every salon visit should be about you as the client. Your hair salon should be a place where you feel comfortable, pampered, beautiful, and walk away feeling like you were the most important person there. At Cultivate, a HairLoveDesign Salon, you will discover that welcoming environment. Your visit to Cultivate will begin with an in-depth consultation where you will be heard and understood. You will leave knowing you received the level of care and expert services you deserve.

Whether you are in need of a simple trim, or advanced color care, Cultivate specializes in the full spectrum of hair care. I am trained as a Master Hair Cut professional, and hair colorist with additional education and technical training through AVEDA, Toni & Guy and Sassoon, with a focus on continuing education to bring my clients the very best services.

Cultivate will also host education and training seminars for stylists to continue to elevate our skills and product knowledge. When you choose Cultivate, you are choosing the best. You are choosing a salon that cares about you and is dedicated to providing not only an amazing hair experience, but legendary customer service. Your happiness is not just our goal, but our mission.

To book an appointment, please visit, or email me at and follow me on Instagram @HairLoveDesign or stop by Cultivate, a HairLoveDesign Salon at 4752 Palm Ave in La Mesa. I look forward to meeting you and giving you your very best hair!

Writing credits: Juliette Riddle and Kim CreekmoreScreen Shot 2016-02-28 at 5.43.59 PM

Hair After Cancer Treatment

Written by: kimc Date of published: . Posted in Blog


Hair After Cancer Treatment, Let’s face it, Cancer sucks. And coping during the healing journey I shard. And on top of that, many people face the added indignity of losing their hair. It is an extension of ourselves and I want to share some ways to help alleviate the sadness and stress in overcoming this traumatic side effect, so you can focus your energy on healing. After all, your stylist can be a blessing, someone to help you through one of the many terrible events along the way, and even though helping care for your hair during this time might be a small thing, it can make a tremendous difference in helping to find a little light in the dark.

Among the many challenges of going through treatment of any form of cancer, let alone having to face the disease to begin with, people are faced with something that in the grand scheme may seem small, but can have a big impact on wellbeing and healing.

Hair Thinning and Hair Loss–What Can You Do?

If you cannot bear to go bare, wigs are one of the best options, as it allows you to have fun and they are very low maintenance. Before purchasing though, take a few moments to think about what you want to get out of your wig long term and research the various options available. You may want to consider purchasing the wig before your treatment, but make sure you think about how it will fit as you lose hair.

Also, call your stylist and enlist their help. Just because it isn’t your natural hair, doesn’t mean they can’t play a vital role in your everyday care and styling!

  • Check to see if it is adjustable. As you lose hair, you may need a smaller size.
  • When you purchase a wig prior to treatment, expert wig shops can help you to match the color and texture. You can also cut a swatch of hair for future matching. Of course, if you’re going to have fun with it, the world’s color and style palate is your oyster!
  • Check with your insurance. Many times, wigs and cranial prosthesis may be fully or partially covered.
  • Talk to your cancer treatment team and other patients for referrals. Find the right shop for you to help make the most out of your wig.
  • Try different styles. If you want a match, make sure they know what you’re looking for. But, you might just find something totally different that will give you a new look, and possibly a healthy outlook while in treatment.
  • Consider buying more than one and mix it up. Or maybe you want something for special occasions.
  • Find out if synthetic or human hair is for you. Synthetic wigs cost less and are easier to maintain, but may not have the look and feel you want.
  • Wigs can be hot and itchy. Consider going with scarves and/or turbans for a comfortable way to cover your hair loss while still having fun with style. Note: cotton fabrics are smoother and more breathable than heavier fabrics or polyester.
  • If you think you may want to have your wig styled and/or cut, check with your hair stylist, or make sure to ask any prospective professionals, about their level of comfort and experience with this; not everyone is capable!

Hair Care: During and After Treatment

  • Be gentle when washing your hair
  • Wash your hair every two or three days, when possible
  • Use a mild shampoo (ask your stylist what ones would be best for you).
  • Allow your hair to air dry, only using a towel to pat the hair removing excess water
  • Avoid heat: blow drying and hot irons, and/or curlers
  • Do not use elastic hair ties. Try using soft fabric scarves to keep it out of your face or off your shoulders
  • Avoid permanent or semi-permanent hair color, and do not use color treatments from the store!
  • Avoid chemical treatments (chemical straighteners and coloring) without speaking with your doctor first, and doing a sensitivity test.
  • Use sun protection such as sunscreen and hats or scarves when exposed to the sun
  • Cover your head when cold to prevent loss of body heat
  • Choose a soft pillow case-satin works great

Cold Cap Therapy 

Cold Cap Therapy is an innovative treatment that narrows the blood vessels in the scalp so the chemotherapy or radiation treatment doesn’t damage the hair follicles. Your head is covered with cold packs usually -15 to -40 Fahrenheit before, during, and after chemotherapy. This may help with limiting the amount of cancer treatment drugs that reach the hair follicles (which is one of the factors in hair loss) and can help to prevent major loss or thinning.

It is important to note that Cold Cap Therapy is not for everyone, and is not a guaranteed solution. In multiple small studies, cold caps were considered highly effective in 50 to 60 percent of women who used them (according to Women who got only anthracycline chemotherapy had slightly better results with cold caps than women who got only taxane chemotherapy. One study from 2000 found that 92 percent of women getting anthracycline chemotherapy only, had no hair loss compared with 88 percent of women getting taxane chemotherapy only.

If you’re interested in trying Cold Cap Therapy, talk to your doctor about all factors involved and determine what treatments you will be part of and the health issues you need to be aware of.

Find a Caring Hair stylist! 

*This might go without saying, but if you will be enlisting the help of your current stylist, or are looking for someone new, you want to make they are comfortable with helping you on your journey and will help alleviate your fears and address your needs specifically.

  • Book a consultation over the phone or in the salon
  • Try to be prepared with dates you will be undergoing treatment and what kind of treatment you will be part of
  • If you want to have color or any chemical service (perms, chemical straightener) please request a patch/sensitivity test (done 48 hours prior to service) and talk to your doctor first.
  • Bring pictures, not only of immediate hair wishes, but what you may be looking to achieve long term
  • Ask about prices
  • Bring a friend for support! Getting your hair cared for, even by a professional, when going through chemotherapy is not your normal salon day.

When Hair Re-Grows

When new hair begins to grow back, it’s texture and coloring can change. You may notice your hair grows back thinner, courser, and sometimes may grow in curly or straight when it was different before treatment. The color can also change when your hair begins to grow again. Coming back curly or straight. During treatment, new chemicals are introduced into your body and key nutrients are depleted. This can cause breakage, and any number of subtle differences in your natural hair. It can take time to notice your hair begins to return to your pre-treatment texture and color, so be patient. Talk to your stylist about ways to utilize the new changes for a style you will fall in love with.

Many people recommend to begin cutting your hair shorter before treatment to help cope with the changes to come. It will also help when your hair begins to grow back, as you can expect approximately ½ inch per moth of regrowth (note: everyone’s hair is different, but you can keep a hair journal to measure for your typical results).

Before after and during your treatment, take recommended vitamins (with doctor’s approval) and use quality products-this can make a big difference. When you’re ready to start thinking about new styles, treatments for your hair, and color, ensure your scalp and hair is in good condition.

Everyone’s experience with cancer treatments vary, so take the time to find out what will work best for your hair, but also for your healing. When your spirits are high, your healing journey may be easier. Just breathe and know that you are not alone, and when it comes to your hair, there are caring individuals who will give you a hug and do what they can to make you feel as good as you can.

Sources used for this article: www.Cancer.Org and




So you’ve Turned Your Hair Orange. Now What?

Written by: kimc Date of published: . Posted in Blog

“So you’ve Turned Your Hair Orange. Now What?”

So you’ve Turned Your Hair Orange. Now What?  You needed a quick change and hit the grocery aisles for a new DIY hair color, but it went wrong. Whether it was a major life change, such as a break-up or new job that prompted your need for a change, or you just needed some instant gratification, the box color did not deliver on your vision. Even though you read the fine print, checked the color comparison against your own hair, and trusted that it would take your dark brunette to that desired level of fun blonde, it doesn’t always work.

Sure, you have a basic understanding of how hair color works, can follow application directions and are patient enough to wait 30 minutes for the magic to happen. But the final reveal takes you off guard. Instead of salon beautiful color, you find two inches of your roots are blond and the rest is a very reddish gold. Panic sets in, tears form and you run to Facebook to post a very scary picture of your new hair.

Maybe a deep brunette was what you were after and you can’t relate to the disaster of going blonde from a box? Putting on a pretty chocolate brown has its’ downfalls too. What box hair color doesn’t take into account is past color services or your natural underlying pigment (the underlying pigment is often that orange-red you see when someone who has dark hair has unsuccessfully gone blond); it also doesn’t tell you what colors you should avoid, or how your hair’s porosity will affect the color.

*Did you know that if you use and ash brown on over processed blond hair, likely you will end up with green hair; porous hair rejects all warm colors. And, warm colors are what give you that beautiful brown.

But, whatever your situation, it is clear that you need a color correction, and if DIY got you into it, it probably isn’t the answer to getting you out of it!

So, what steps can you take to find someone who knows how to fix it, how much money can you expect to pay for the color correction? And, should you dare try and fix it at home?

Not all salons are color experts!

If you are resorting to home hair coloring, maybe you haven’t really found someone you trust with your locks. Not all salons are known for their color expertise, but that doesn’t mean that someone in the salon isn’t. Make sure you do your due diligence and call or stop by the salon. Ask to speak with someone who specializes in color and corrections. Color corrections should be left to someone with extensive color training. Although it may look simple, hair color requires extensive knowledge and training. There are so many components that go into the perfect color and that is not something that can be found in a box or by someone without formal hairdressing education.

Just because stylists are required to attend beauty school doesn’t mean they actually have the knowledge to help. They may even make it worse or cause irreparable damage. See my article on choosing a new stylist to get some great tips on finding a new stylist >>>

How many visits should I expect to have before my hair is fixed, and will they cut it?

Choosing a color correction stylist and having a consultation is the first step. They will be the one to tell you how long the process will take, and whether or not you may have to cut any damaged ends.

While most at home color does not end up as worst-case scenario, it almost never turns out how you want it. Most subtle color-gone-wrong can be fixed with a few color processes and a good conditioning treatment. The lighter you try to go, or if you’re using bleach, will raise the chances that you may require more in-depth services, multiple visits, and a shorter cut.

What I don’t recommend is trying to fix at home. If you are already unhappy with the DIY color, chances are that however you go about fixing it will not work, and could make the repair even more costly and damaging.

A few things to consider:

  • Box color is developed for the average consumer. It never takes into account your unique texture and thickness of hair, or past color history.
  • It will continue to darken as you apply it leaving the roots lighter than the ends.
  • It uses a very high volume of developer, and with frequent use it will eat away at the hair, leaving it damaged and brittle.
  • It eventually loses its shine and leaves a matte color behind.
  • It is almost impossible to remove.
  • Color corrections will be expensive if something goes wrong.

How much do color corrections really cost? 

Color correction prices range from stylist to stylist, but often you can expect color corrections to be priced by the hour. This allows the stylist to use as much product necessary to achieve the desired result without adding surprise charges at the end. How many hours you will need, and price per hour, will vary depending on variables such as:

  • How long your hair is.
  • What your desired end result will be.
  • How many steps will be needed to send you home with hair you can live with (not all color corrections will take you to your dream in the first visit, but they will get you to a good starting point).
  • Processing of each color step can take up to an hour.
  • Application of each step it can take 20 minutes to over an hour (depending on hair type and length).
  • How many times you will need to come back to the salon to achieve desired result.
  • Haircut pricing.
  • Deep conditioning or *Olaplex treatments.

Keep in mind that you should have an Olaplex treatment or a deep conditioning treatment to keep your hair in the best possible condition, since it is being processed multiple times. These treatments usually cost about $30 and are absolutely worth it; do not let your stylist skip this part. You will also want to ensure you have, or purchase, product that will continue the care at home.

*Olaplex is a revolutionary product that will relink the bonds that are broken during a chemical service and strengthen your hair immediately leaving it smooth and silky.

After Color Correction Care:

You should plan on investing in your home hair care whether you have had color correction or not, but especially after processing your hair. Ask your stylist what they recommend and go with those recommendations.

You may need:

Color safe shampoo and conditioner.

Protein shampoo and conditioner (will help rebuild the keratin protein in your hair).

Color infused shampoo and conditioner, usually purple, blue, red, or brown (depending on the color issues).

A leave-in-treatment

Thermal protectant.

A shine serum or spray.

A take home deep conditioning treatment.

This could get expensive, but will save your hair and future services!

Just remember, you are not alone! The box hair colors are not in the business of building a relationship with you, they are selling you a dream on a budget and we all want that dream! Sometimes it works, but most often it is a disappointment.

Don’t panic, if instant gratification and budget was a factor in your choosing to try it at home, you may have to take a deep breath, understand that your road to repair might be slow and cost a little more, but will totally be worth it in the end. Be patient. Take the right steps, and choose a stylist with the right education. You will know when you find them!

And, if you have not found the person to care for your beautiful tresses, book a complimentary consultation with me, Kim Creekmore of HairLoveDesign. I am in it with you and want to create the most beautiful version of yourself and help you reach your dream hair.

Find me & follow: / / Instagram and Facebook@ Hairlovedesign

Cowritten by Kim Creekmore and Juliette RiddleIMG_6611

Salon Products Vs The Grocer

Written by: kimc Date of published: . Posted in Blog

Kimberly Creekmore HairLoveDesignLLC La Mesa CA

Salon Products Vs The Grocer. My name is Kimberly Creekmore, Owner of HairLoveDesignLLC and founder of Salon Professionals of San Diego. I have been in the beauty industry for 10 years. If you ask my family and my friends, they would tell you that I have been doing hair for as long as someone would let me get close to them with scissors, hair color or a pair of clippers.

I am passionate about my industry and even more passionate about taking care of my clients and friends. I wanted to start addressing some common question and problems that people have when visiting their hairdresser. I asked my clients, friends, and Facebook followers to help guide this and the next 4 articles that I will be sharing with you. The second most requested topic; Salon Products vs the Grocer

With so many option’s on where to buy your home hair care products it is no wonder so many people are overwhelmed when choosing their shampoo or styling products. Marketers are experts at choosing colors, branding layouts, and key words to grab your attention. Big name stores will carry approximately 600 different kinds of shampoo, conditioner and styling products, and this doesn’t include the different skin care options available. Some claim to be a variety of things, for example sulfate free, organic, alcohol free etc; but what does it all mean and how does it affect you?

Why getting your beauty care products from your hairdresser, takes away the stress of searching through countless products, disappointing results, and brand bombardment.

Your stylist knows your hair.

When consulting with your hairstylist, he or she will be looking at your hair type and asking questions on how you are styling, and what challenges you are having with your hair

This gives them a strong understanding on what products to recommend.

For example,

If you have fine, frizzy hair and desire volume. A volumizing shampoo may create more frizz. But using a light smoothing shampoo with a volumizing spray, will create volume in the desired areas. Your stylist should be able to come up with the best possible solution.

The number one complaint I hear from new clients is that they can never get their hair to look the same when they get home. They often feel intimated when trying to recreate the look with the products already on their vanity.

Salons know the product line they are selling

  • Most salons provide brand product knowledge training for their stylists.
  • Training makes the stylist an expert in that brand.
  • Allows stylists to make accurate recommendations based on hair type, and manufactures direction.

Home hair care is like baking a cake

In order to get the best at home styling experience, It is recommend that you purchase the items used to create your style.

I like to think about beauty products like ingredients, you’ll need to start with a quality shampoo/conditioner, something for smoothing or volume, and you may need a finishing product like a shine or hairspray.

If you opt to use something from a big name store that leaves a buildup and use that finishing shine from your hairdresser, the combination may leave your hair greasy and unmanageable. However, if you purchased the recommended shampoo and conditioner with the finishing shine, your result at home would likely be successful.

Why inexpensive shampoo may not be the best purchase

You can compare shampoos like you can compare a cheap bottle of wine to a more expensive bottle. Both are made from similar ingredients and Processed similarly. Like with shampoo, a higher end salon product will use quality ingredients. It will have less fillers, be gentle on the hair, and won’t create buildup.

  • Professional brands tend to be highly concentrated, you need less, and waste less.

You have no idea what you are really buying

Is that sulfate free, color safe, $4 bottle of shampoo really making your color stay?

  • Remember marketing key words sell.
  • Lesser know ingredients may be stripping color and creating buildup
  • Any professional brand bought at a big name store or on Amazon may not have the same constancy, concentration, or color you would get when you are purchasing directly from the salon.
  • Products may be old and often are more expensive at a big name store or on Amazon.
  • Your hairdresser works everyday with the salon product and gets real life results and feedback on how it works.

Your purchase in the salon helps small business

Since most salons are operated by local small business owners, your purchases help keep that small business thriving. Product sales make up 5-15% in business revenue. This income can go towards bringing in more eduction, or just help keep the salon afloat. Even when the convenience of shopping big name stores can out weigh that trip to the salon.

Let’s break down some key words when buying new product

Alcohol in your product isn’t always a bad thing

While some of the alcohol in your product can cause dryness in your hair and on your skin, alcohol may also trap desired moisture and create healthy barriers on the hair that will provide the look you want.

Here is a list of the good and bad alcohols you can use as guide

Below is the “bad alcohol” list 

– Alcohol, ethanol, ethyl alcohol

–   Isopropanol, isopropyl alcohol, IPA

  • Methanol, methyl alcohol
  • Benzyl alcohol (usually used as a preservative, ok if you see it towards the end of the ingredient list)

Below is the “good alcohol” list

–   Myristyl alcohol: emollient

  • Cetyl alcohol: emollient – Stearyl alcohol: emollient, emulsifier
  • Cetearyl Alcohol: mixture of cetyl alcohol and stearyl alcohol: emollient, emulsifier
  • Behenyl alcohol: emollient, emulsifier
  • Lanolin alcohol: emollient, emulsifier  May cause allergic reaction in some people. (All alcohols are not created equal – Good and bad alcohol in skincare,

What is a Paraben?

Parabens are widely used in hair care products as a preservative. Recently they have been associated with being “estrogen disruptive” and have been found present in some malignant breast tissue. However the U.S Food and Drug Administration and the world health administration deems them safe at low levels.

That being said, when you are typically using over 15 different hair and skin care products during the day; how can we know that we are staying at safe levels?

  • The most common are butylparaben, methylparaben, and propylparaben.

What is a sulfate and why is it bad?

Sulfates are cleaning agents (detergents) a you will find them in most industrial and home cleaning products, also know as Sodium laurel sulfate (SLS)

Commonly seen in

  • Engine Degreasers
  • Floor Cleaners
  • Bath Products
  • Anything that creates suds

In the same way that SLS dissolves the grease on your car engine, it also dissolves the oils on your skin, and can cause some of the following conditions:

  • Dries hair and scalp
  • Can cause or can worsen eczema, dandruff, and other scalp conditions
  • Can Clogs your pores (The lathering truth about sulfates in your shampoo,

*The FDA grants the Cosmetics Industry the right of self regulation, They can use almost any product for their shampoo as long as it is not in itself known to be carcinogenic. 

When purchasing your home hair care products, it’s hard to say that the products from the big name stores are bad. Any soap will do the job of cleansing the hair. So keep in mind that if you want to make sure you have quality products that don’t create buildup, have products that are custom picked for you based on your hair needs, you will need to consult your hairdresser.

Please support your hairdresser and in turn your hair will be healthy, soft and shine!


Keep a jar on your vanity, and use the saved change for more expensive products.

If you are looking for someone to listen to your hair needs and challenges, and create a look to fall in love with, contact Kim Creekmore at or visit Instagram @HairLoveDesign

5 Star business on Yelp!11986558_10154282852539465_7497750645076515750_n

How To Talk Hairdresser

Written by: kimc Date of published: . Posted in Blog

How To Talk Hairdresser

How To Talk Hairdresser. As someone who prides them self with being extremely passionate about my industry and even more passionate about taking care of my clients and friends I wanted to start addressing some common question and problems that people have when visiting their hairdresser.

I started a thread on FaceBook and asked my friends and clients  “If they could read an article about hair what would they want to read about?”

The most liked answer was How Do I TALK Hairdresser (so my hairdresser doesn’t have to ask 423 questions). Well, The answer is simply this. If you are fortunate enough to have a hairdresser who sits you down to ask you questions about your hair each time you come to visit you have found your self a diamond in the rough. The truth of the matter is that so many hairdressers start the conversation with “what do you want to do today?” and there for, so many of you have found that is it really hard to communicate clearly what it is you want with your hair and ultimately leave unhappy with the result or without the change you desired. Chances are you love your hairdresser, so it seems like a logical choice to just wait a couple weeks till the color fades and the hair grows a little, so you can enjoy your hair fully.

What I want to give you today is a format to communicate effectively with your hairdresser in-case they ask you the dreaded question “What do you want to do today?”

Step one-

Don’t let them take you directly to the shampoo bowl or leave to mix your color without initiating conversation first.

Tell them “ Hey can we go talk about my hair”  this will startle them,  just reassure them you want to talk before you get started.

They may at this point start asking questions. This is a survival instinct  because they are nervous something may be wrong. Most of us were taught some consultation skills in beauty school, but quickly forget once we get busy. Say to them, “ I wanted to tell you what I like and don’t like about my hair” Proceed to tell them all about it.

A hairdressers JOB is to find out what challenges you are having and how to fix them so to starting with this question is key.

Step Two- Tell them what products you use

Tell them about ALL of the products you use in your hair and which ones you seem to like best, and also which ones you haven’t liked so much. You can be generic and tell them you have been using a conditioner for dry hair and a mousse for volume. Don’t feel bad for using XY&Z products you bought from the grocery store. Chances are they haven’t been recommending things that are for your hair type and you have been guessing at what would be best in your hair.

Step Three. Tell them how you style your hair.

Most people keep it simple and want  Wash and Go hair. I think this is great, but if on Monday you wash and air dry,  Wednesday you straighten and Friday you curl, you may need a product to help you achieve those things. And It allows us to know if we should cut shorter layers or leave them longer so you can put everything in that early morning ponytail.

Step 4 Ask for help.

If you want to wear your hair in a certain style, ask to be taught how to use the round brush or curling iron. Chances are if you watch how they do it, you will not be able to recreate a similar look at home. Get your hand on the product and put it in your hair your self, ask to use the blowdryer so you can see and feel how the round brush should be used and most importantly make sure you feel comfortable before you leave. At this point it is critical to consider all products being use to create this look, Sometimes going home and using that mousse when you really needed a smoothing cream will lead to disappointment.  It is possible that you will need to schedule a blow-dry, styling class with your stylist, or ask if they have a bit of extra time to really go through styling with you.

Step 5 Recap

Make sure to ask based in the discussion what they are planning on doing today. You don’t need technical hairdressing terms, you just want to know how long it will be, where you think the layers will sit, and How the bangs will look. Certainly you want to make sure they address any challenges and how they plan on fixing them.

Step 6 Be Open

If something wasn’t quite right last time or is seeming not right before you leave, let your hairdresser know what is bothering you. We would love to read minds but unfortunately that is a skill we don’t posses, so please give us a chance to make it right. As a person who’s career lies in the fate of good yelp reviews and client referrals, we only want to make our clients happy so we can thrive as a stylist and provide for the family. Please be open and share what’s on your mind, and ask for that re-do if you are not happy.

Stylists, If you are looking for advanced hairdressing or salon business education or if you would like to have a format of your own to communicate more effectively with your clients, please find me on FB on our Group Salon Professionals of San Diego  or you can email me  www.hairlovedesign.comIMG_6871